Help

Getting Started

Welcome to Mutenix! This guide will help you get started with your Mutenix macropad.

Frequently Asked Questions

How do I update the firmware?

What should I do if my macropad is not recognized?

If your macropad is not recognized, try the following troubleshooting steps:

Why is my macropad not working with Teams?

If your macropad is not working with Microsoft Teams, ensure that you have enabled third-party integration in the Teams settings:

  1. Open Microsoft Teams.
  2. Go to Settings.
  3. Select Permissions.
  4. Enable third-party integration.

Contact Support

If you need further assistance, please create a ticket on our GitHub Issues page.