Getting Started
Welcome to Mutenix! This guide will help you get started with your Mutenix macropad.
Frequently Asked Questions
How do I update the firmware?
What should I do if my macropad is not recognized?
If your macropad is not recognized, try the following troubleshooting steps:
- Ensure the USB cable is properly connected.
- Try connecting to a different USB port.
- Restart your computer and try again.
- Reinstall the Mutenix drivers from our downloads page.
Why is my macropad not working with Teams?
If your macropad is not working with Microsoft Teams, ensure that you have enabled third-party integration in the Teams settings:
- Open Microsoft Teams.
- Go to Settings.
- Select Permissions.
- Enable third-party integration.
Contact Support
If you need further assistance, please create a ticket on our GitHub Issues page.