{% load custom_tags_and_filters %} {% if ticket %} {% for form_entry in ticket.ostformentry_set %} {% for form_entry_value in form_entry.ostformentryvalues_set.all %} {% if form_entry_value.field_id != tool_matching_field_id %} {% endif %} {% endfor %} {% if "osticket"|customization:"osticket_view_ticket_display_description" %} {% for thread in ticket.ostthread_set %} {% endfor %} {% endif %} {% endfor %}
Number {% if user.is_superuser and ticket.get_absolute_url %} {{ ticket.number }} {% else %} {{ ticket.number }} {% endif %}
Created on {{ ticket.created }}
Created by {% if ticket.user.ostuseremail_set.all|length_is:1 %} {{ ticket.user.ostuseremail_set.all.first.address }} {% else %} {% for email in ticket.user.ostuseremail_set.all %} {{ email.address }} {% if not forloop.last %}
{% endif %} {% endfor %} {% endif %}
{{ topic_label }} {{ ticket.topic.topic }}
{% if form_entry_value.field.name == "subject" %} {{ issue_summary_label }} {% else %} {{ form_entry_value.field.label }} {% endif %} {% if form_entry_value.field.is_list_type %} {{ list_items|get_item:form_entry_value.get_list_item_id|default_if_none:"" }} {% else %} {{ form_entry_value.value|default_if_none:"" }} {% endif %}
{{ message_label }} {% for thread_entry in thread.ostthreadentry_set.all %}
{{ thread_entry.created }}
{{ thread_entry.body|safe|linebreaksbr }} {% endfor %}
{% endif %}